Framework for Corporate Debt Resolution & Recovery Services – Derby City Council & Derby Homes (East Midlands)
Derby City Council is establishing a new 2-year scalable framework (with possible extension) for the provision of professional Corporate Debt Resolution Services across multiple debt streams. This framework will be accessible to both Derby City Council and Derby Homes (an ALMO) and has been structured to remain fully operational even in the event of future Local Government Reorganisation in Derbyshire (potential 100 % volume increase already built in).
Reference: TD2291 / DN779460
Location: East Midlands (Derby)
Framework Value: £145,000 (initial) – up to £290,000 if reorganisation occurs
Contract Period: 02 July 2026 – 01 July 2028 (+ possible extensions)
Tender Closing (Stage 1 – PSQ): 27 January 2026, 12:00 noon GMT
Platform: https://www.eastmidstenders.org – search TD2291
Item condition: New
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Description
Three Separate Lots – Bid for one, two or all three:
Lot 1 – Enforcement Services (minimum 3 suppliers) High-volume enforcement agent / certificated bailiff services covering:
- Council Tax & NNDR (Business Rates) arrears
- Commercial rent recovery
- Overpaid Housing Benefit
- Adult Social Care contributions
- Sundry/miscellaneous debts Must be fully registered with the Certificated Enforcement Agents framework, FCA authorised where required, and compliant with the Taking Control of Goods Regulations 2013/2014.
Lot 2 – Litigation Services (single supplier award) End-to-end litigation and legal recovery support including issue of claims, CCJs, charging orders, orders for sale, insolvency proceedings, and representation in court.
Lot 3 – Data Analytics & “Prescribed to Pay” Services (single supplier award) Advanced data cleansing, tracing, affordability/perennity-to-pay modelling, income & expenditure analysis, vulnerability identification, and predictive analytics to maximise ethical recovery rates.
Key Requirements & Evaluation:
- Stage 1 (now open): Pass/Fail Selection Questionnaire (PSQ) – economic standing, insurance, technical capability, modern slavery, equality, etc.
- Stage 2 (invited only): Detailed quality methodology (60–70 %) + pricing (30–40 %)
- Strong weighting on fair & ethical debt collection, vulnerability protocols (Breathing Space, Mental Health Crisis Moratorium), social value, local employment, and carbon reduction
- Demonstrable experience with other UK local authorities essential
- Ability to scale rapidly by +100 % volume without performance drop
- Competitive day rates, success fees, and fixed pricing models requested
This is an excellent framework access opportunity for established UK enforcement agencies, specialist debt litigation solicitors, and data-analytics firms already working with local government.
Serious and verified UK-registered suppliers only. Please submit your Stage 1 PSQ via EastMidsTenders portal by 27 January 2026, accompanied by company overview, relevant local-authority case studies with recovery statistics, current FCA/CEA certifications, vulnerability policy documents, and indicative pricing schedules for both current and +100 % increased volumes.
We look forward to receiving robust, compliant and socially responsible proposals from specialist providers ready to support fair and effective debt resolution across the Derby area.
Auction History
Auction has finished
Auction failed because there were no bids| December 9, 2025 12:00 am | Auction started | ||
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